1. Introduction
Welcome to Dmark (“Company”, “we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your use of our website and services operated under the brand name Dmark.
By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.
These Terms apply to all visitors, users, customers, and others who access or use our website.
2. Communications
By using our website or placing an order, you agree to receive communications from us including order updates, service-related messages, promotional messages, or support communications via:
- Phone calls
- SMS
You may opt out of promotional communications at any time. However, transactional and service-related communications may still be sent.
3. Purchases & Payments
If you purchase any product from Dmark, you may be required to provide accurate billing, shipping, and payment information.
You confirm that:
- You are legally authorized to use the payment method provided
- All information submitted is true, accurate, and complete
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or description errors
- Suspected fraud or unauthorized transactions
Payments are processed through third-party payment gateways. Dmark is not responsible for payment gateway errors or failures.
4. Shipping & Delivery
Delivery timelines may vary based on location, courier partner availability, weather conditions, or unforeseen circumstances.
Estimated delivery times are indicative and not guaranteed.
5. Returns & Refunds
Returns and refunds are subject to our Refund & Return Policy, which is available on our website.
Refunds, if approved, will be processed to the original payment method within the stipulated time.
6. Product Information
We make every effort to display product details, images, and descriptions accurately. However, minor variations in color, packaging, or design may occur.
Dmark does not guarantee that product descriptions or other content are error-free.
7. Prohibited Use
You agree not to use our website:
- For any illegal or unauthorized purpose
- To violate any laws or regulations
- To attempt fraud, hacking, or data misuse
- To interfere with website security or performance
- To upload viruses or harmful code
Any misuse may result in immediate termination of access.
8. Intellectual Property
All content on this website, including logos, text, graphics, images, and design, is the property of Dmark and is protected under applicable copyright and trademark laws.
Unauthorized use, copying, or reproduction is strictly prohibited.
9. Third-Party Links
Our website may contain links to third-party websites. Dmark is not responsible for the content, policies, or practices of such websites.
Accessing third-party links is at your own risk.
10. User Accounts
If you create an account with us:
- You must be at least 18 years old
- You are responsible for maintaining account confidentiality
- You are responsible for all activities under your account
We reserve the right to suspend or terminate accounts if misuse or false information is detected.
11. Disclaimer of Warranties
All products and services are provided on an “as is” and “as available” basis.
Dmark makes no warranties regarding accuracy, reliability, or uninterrupted availability of the website or services.
12. Limitation of Liability
To the maximum extent permitted by law, Dmark shall not be liable for:
- Indirect or consequential damages
- Loss of data, profits, or business
- Delays or service interruptions
Our liability, if any, shall not exceed the amount paid by the customer for the product.
13. Termination
We reserve the right to terminate or suspend access to our website without prior notice if these Terms are violated.
14. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Madhya Pradesh, India.
15. Changes to Terms
Dmark reserves the right to modify or update these Terms at any time without prior notice.
Continued use of the website after changes implies acceptance of the revised Terms.